THE IMPLEMENTATION OF QUALITY CIRCLE CONTROL, ORGANIZATIONAL CULTURE, AND ORGANIZATIONAL PERFORMANCE IN MSMEs IN INDONESIA

Aziz, RZ Abdul and Sari, Dewi Puspita and Maria, Delli and sumantoro, I.B. and Pratama, Yan Aditiya (2018) THE IMPLEMENTATION OF QUALITY CIRCLE CONTROL, ORGANIZATIONAL CULTURE, AND ORGANIZATIONAL PERFORMANCE IN MSMEs IN INDONESIA. International Conference on Information Technology and Bussiness (ICITB 2018).

Text Booked_ICITB4th_RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE, QCC IMPLEMENTATION, WORKFORCE PRODUCTIVITY, AND ORGANIZATIONAL PERFORMANCE IN MSMEs IN INDONESIA.pdf Download (165kB)

Abstract

ABSTRACT In the era of globalization, competition is opened, this also happens among MSMEs. In this condition, MSMEs are expected to produce quality products and services. At present, the strategy that can be done is the implementation of the Quality Control Circle (QCC). They can increase the quality of products or services produced, and the better employee performance levels so as to produce high-quality products with the implementation of QCC. Based on the literature review, the Quality Control Circle (QCC) is a very competitive tool in improving the quality of products or services, but in the QCC implementation process, there were many obstacles and failures. One of the factors was the limited research and literature on the implementation of the QCC and the variables that influenced it. The purpose of this study was to investigate the relationship between organizational culture, QCC implementation, and Organizational Performance. There were nine constructs of QCC implementation six factors of organizational culture, and two Organizational Performance factors that were used to investigate the relationship of each variable. Data collection was conducted by distributing questionnaires to MSMEs in Bandar Lampung and outside Bandar Lampung. The results of this study indicated a significant relationship between Organizational Culture on QCC implementation and QCC implementation on Organizational Performance in MSMEs in Indonesia. Keywords: Organizational Culture; QCC Implementation; Organizational Performance

Item Type:	Article
Subjects:	600 Teknologi - Ilmu terapan > 650 Manajemen
Divisions:	Artikel Ilmiah Dosen > Fakultas Ekonomi dan Bisnis
Depositing User:	Users 6 not found.
Date Deposited:	06 Mar 2020 03:07
Last Modified:	02 Jul 2021 02:47
URI:	http://repo.darmajaya.ac.id/id/eprint/1127

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