Total Quality Management of Micro, Small and Medium Enterprises (MSMES), and the Impact to Organizational Culture and Performance: Case in Emerging Country

Aziz, RZ Abdul and Sumantoro, Indra Budi and Maria, Delli (2019) Total Quality Management of Micro, Small and Medium Enterprises (MSMES), and the Impact to Organizational Culture and Performance: Case in Emerging Country. Polish Journal of Management Studies, 19 (1). pp. 32-45. ISSN 20817452

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Abstract

The purpose of this paper is to determine the correlation and effect between the implementation of Total Quality management (TQM) and organizational culture on MSMEs’ organizational performance in Indonesia. The data analysing technique was descriptively carried out by multiple linear regression. The research method used the model to investigate a relationship between organizational culture, Total Quality Management implementation and performance on MSMEs in Lampung and Surabaya. The data of MSMEs was obtained from the Indonesian Statistics Bureau. The paper found that the correlation and effect between the implementation of Total Quality Management and organizational culture on organizational performance in Indonesia, to provide practical knowledge for Indonesian practitioners, and to understand the eminence of the implementation of Total Quality Management and organizational culture on MSMEs’ performance. Total Quality Management constructs engaged a positive role in improving organizational performance.

Item Type:	Article
Subjects:	Ilmu Komputer 600 Teknologi - Ilmu terapan > 650 Manajemen
Divisions:	Artikel Ilmiah Dosen > Fakultas Ilmu Komputer
Depositing User:	Dr. RZ Abdul Aziz
Date Deposited:	07 Oct 2022 03:12
Last Modified:	07 Oct 2022 03:12
URI:	http://repo.darmajaya.ac.id/id/eprint/9721

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