Items where Author is "Prastiyo, Adi"
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Thesis
Prastiyo, Adi and Sanusi, Anuar (2026) PENGARUH KEANDALAN, DAYA TANGGAP, JAMINAN, DAN EMPATI TERHADAP KINERJA LAYANAN BIRO SUMBER DAYA MANUSIA POLDA LAMPUNG BERBASIS SERVQUAL. Masters thesis, Institut Informatika Dan Bisnis Darmajaya.