Items where Author is "AISYAH, PUTRI"

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Thesis

AISYAH, PUTRI (2022) ANALISIS KEPUASAN KONSUMEN TERHADAP KUALITAS PELAYANAN PADA HOTEL BINTANG EMPAT MENGGUNAKAN METODE IPA (IMPORTANCE PERFORMANCE ANALYSIS) DAN CSI (CUSTOMER SATISFACTION INDEX) (Studi Kasus di Swiss-Belhotel Lampung). Skripsi thesis, IIB DARMAJAYA.

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