ANALISIS BOT TELEGRAM UNTUK ARTIFICIAL INTELLIGENCE HELPDESK ONLINE PADA PT TELKOM AKSES WITEL LAMPUNG

Nursalim, Khafid (2022) ANALISIS BOT TELEGRAM UNTUK ARTIFICIAL INTELLIGENCE HELPDESK ONLINE PADA PT TELKOM AKSES WITEL LAMPUNG. Masters thesis, Institut Informatika dan Bisnis Darmajaya.

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01. COVER.pdf

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02. HALAMAN PERSETUJUAN.pdf

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03. HALAMAN PENGESAHAN.pdf

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04. ABSTRACT.pdf

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05. DAFTAR ISI.pdf

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BOT TELEGRAM UNTUK ARTIFICIAL INTELLIGENCE HELPDESK ONLINE PADA PT TELKOM AKSES WITEL LAMPUNG-TESIS (UPLOAD).pdf

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06. BAB I.pdf

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07. BAB II.pdf

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08. BAB III.pdf

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09. BAB IV.pdf

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10. BAB V.pdf

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11. DAFTAR PUSTAKA.pdf

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Abstract

Mobile is an improvement over the integrated software system commonly found on Personal Computer Desktops. In today with the support of higher hardware resources, applications have become inseparable with mobile devices because they are able to do anything easily. PT. Telkom Access is a subsidiary of PT. Telkom Indonesia, which is engaged in the construction and management of network infrastructure services. In this company there are many work activities, one of which is about data processing. The data processing itself is carried out between various divisions or work units which are generally divided into two, namely work units in the field (onsite) and work units in the office (ondesk). By collaborating between a database in the form of a Google Spreadsheet and a telegram bot with a certain algorithm, it can be used as an online helpdesk that can be accessed by all telegram users.

Item Type: Thesis (Masters)
Subjects: Ilmu Komputer
eTheses
Divisions: Pasca Sarjana > Magister Teknik Informatika
Depositing User: M.T.I Khafid Nursalim
Date Deposited: 22 Dec 2022 06:31
Last Modified: 22 Dec 2022 06:31
URI: http://repo.darmajaya.ac.id/id/eprint/10129

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