ANESIA, DELFA (2019) PENGARUH E-SERVICE QUALITY TERHADAP E-CUSTOMER LOYALTY MELALUI E-CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING PADA PT BANK RAKYAT INDONESIA (PERSERO)TBK UNIT KOTABUMI LAMPUNG UTARA. Masters thesis, IIB DARMAJAYA.
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Item Type: | Thesis (Masters) |
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Subjects: | 300 Ilmu Ilmu Sosial > 330 Ilmu Ekonomi |
Divisions: | Pasca Sarjana > Magister Manajemen |
Depositing User: | editor 1 |
Date Deposited: | 17 Nov 2020 00:58 |
Last Modified: | 17 Nov 2020 00:58 |
URI: | http://repo.darmajaya.ac.id/id/eprint/2221 |
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