Hidayadi, Saputra and Febriansyah, Febriansyah (2025) Pengaruh Budaya Kerja, Etos Kerja dan Kualitas Sumber Daya Manusia (SDM) Terhadap Kinerja Pegawai Kantor Pengawasan dan Pelayanan Bea dan Cukai Tipe Madya Pabean B Bandar Lampung. Masters thesis, Institut Informatika dan Bisnis Darmajaya.
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00 Cover.pdf Download (543kB) |
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01 Pernyataan.pdf Download (174kB) |
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02 Pengesahan.pdf Download (312kB) |
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05 Nomor6_Motto_Saputra.pdf Download (68kB) |
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06 abstrack Saputra.pdf Download (199kB) |
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07 KATA PENGANTAR.pdf Download (103kB) |
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08 DAFTAR ISI.pdf Download (143kB) |
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09 Daftar Tabel&Gambar.pdf Download (78kB) |
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BAB I.pdf Download (315kB) |
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BAB II.pdf Download (425kB) |
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BAB III.pdf Download (352kB) |
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BAB IV.pdf Download (581kB) |
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BAB V.pdf Download (229kB) |
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Daftar Pustaka.pdf Download (145kB) |
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99 Lampiran.pdf Download (725kB) |
Abstract
The Medium Customs and Excise Office Type B Bandar Lampung, faces complex challenges in carrying out its duties and functions. As the institution responsible for customs and excise supervision and services, this office is required to provide fast, accurate, and transparent services. Therefore, an effective strategy is needed to improve employee performance by strengthening work culture, enhancing work ethic, and developing human resource quality. The objective of this study is to determine the effect of work culture, work ethic, and human resource quality, both partially and collectively, on employee performance at the Medium Customs and Excise Office Type B Bandar Lampung. The method used in this study was a survey with a quantitative approach, with 35 respondents. The sampling technique in this study was random sampling. The data analysis method used multiple linear regression. The results of the study were as follows: Work culture (X1) has a significant positive effect on employee performance, work ethic (X2) has a significant positive effect on employee performance, and human resource quality (X3) has a significant positive effect on employee performance. Similarly, the F-test simultaneously shows that work culture, work ethic, and human resource quality have an effect on employee performance.
| Item Type: | Thesis (Masters) |
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| Subjects: | 600 Teknologi - Ilmu terapan > 650 Manajemen eTheses |
| Divisions: | Pasca Sarjana > Magister Manajemen |
| Depositing User: | Saputra Hidayadi |
| Date Deposited: | 02 Dec 2025 06:33 |
| Last Modified: | 02 Dec 2025 06:33 |
| URI: | http://repo.darmajaya.ac.id/id/eprint/23270 |
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